Reference

Privacy Choices Before You Join

Baccarat, The Dog House, Rocket Crash and QRIS wallet checks all create account data, so our Privacy Policy explains what we collect before you open your account.

Account data explainedDANA and QRIS contextCookie choicesSupport contact paths
m11too Privacy Choices Before You Join
HELP PATHS

Fast Privacy Help Through Real Channels

Privacy questions should not sit unanswered while you are trying to finish account setup or check a wallet record.

Live chat privacy queue Open live chat from the lobby footer between 09:00 and 23:00 WIB.
WhatsApp data request Send privacy requests through our WhatsApp channel when you need Indonesian-language help.
Email record handling Use [email protected] for access, deletion or correction requests that need a written record.
ACCOUNT CARE

How Your Account Data Is Handled

A privacy policy only helps if it matches the way the account actually works.

Account details

We collect the phone number, account name, password data and verification steps you provide during registration.

Payment records

DANA, OVO, GoPay and QRIS references are kept with wallet activity so we can confirm deposits, check withdrawal requests and…

Device sessions

Your device type, browser, IP range and login time help us spot unusual access.

Cookie use

Cookies remember basic preferences, session status and language settings.

Retention periods

We keep account and wallet records only for business, security and legal needs.

Change requests

If your phone number, profile name or payment reference is wrong, contact us before making another withdrawal request.

Privacy Answers Before You Open Your Account

Before you join, it is fair to ask what happens to your data after registration, payment activity and game sessions. These answers focus only on Privacy Policy matters: what we collect, why we use it, how you can update it, and which contact path to use when you need a clear response from our team.

We collect the details needed to create and protect your account, including your phone number, account name, password data and verification records. We also keep login time, device type and support messages linked to your profile.

Those wallet rails create payment references when you deposit or request a withdrawal. We use the references to match wallet activity to your account, check transaction status and answer payment-related privacy requests.

Yes. Contact live chat, WhatsApp or [email protected] with your registered phone number and the field that needs correction. We verify your identity before changing profile details, wallet references or contact records.

Go to Account > Security > Active Sessions after logging in. You can see recent device sessions there, and our support team can help close a session if you do not recognise it.

Yes. We keep session records for tables and games such as Baccarat, Bingo, Fishing God and Volleyball Betting when needed for account history, dispute checks, security monitoring and support replies.

We keep privacy request records long enough to answer you, verify what was changed and meet business or legal needs. When the record is no longer required, we remove it or separate identifying details.

Use live chat for quick cookie questions or email [email protected] for a written request. Tell us your device type, browser and the page path so we can check the setting accurately.